Before smart technology became common, many essential daily tasks like planning, booking a ticket, or finding a location were hard to complete in a short time. Many other chores were done manually before the invention of creative applications to help you with almost anything.
Using tools can make your simple daily tasks easy, and you can save time in your routine. They can also help you become more productive and plan your schedule. Here are some applications and tools that provide effective performance.
It is a GPS locator application that can be very useful in your life. You can use it to check the location of your family and friends. Download this application on both the devices and get notified of their location when required.
You can ask your children for their location to ensure their safety. It is also useful for dementia patients as they can get lost when wandering around.
MVP Image Converter:
This tool is amazing as it offers image conversion in a variety of formats. If you want to apply for a job, you can convert your required documents from jpg to pdf to easily view or print the files.
It can convert images in different formats while maintaining the quality of your files. This tool offers the conversion of multiple files at the same time, saving your effort and time.
This application is great for correcting your grammar and spelling mistakes. It can be helpful when doing your school project. You can also make an excellent presentation for your work without any errors.
Writers benefit from this application greatly. They can write an article, blog post, etc., feasibly without worrying about any grammar correction.
It is a traveling tool that can help in making your journey easy. With the help of Hotwire, you can book plane tickets, hotel rooms, rental cars, etc., at discounted prices. It also offers various vacation packages.
If you are worried about planning your last-minute vacation, this application can help you deal with the issue. It also offers planning tools that will help you plan out every little detail of your journey.
It is a fitness and exercise-related application. It can help you track your workout routine by counting your steps. After a run or jog, it can calculate your burned calories helping you in weight-loss.
You can set goals for your health and fitness and use this application to help you achieve them one by one.
It is an accurate and precise weather application. It can help you avoid severe weather conditions. You can get notified when there is a heavy rainstorm.
You can get stuck in traffic or your office during bad weather, so it is best to use a weather application to avoid going out on such days.
It is a must-have application as it is free, and its use can help you plan out your day for it to run efficiently. It is a note-taking tool that can help you keep your articles, images, PDFs, and much more in the same space.
Customer Service Gripes Revealed
No one wants to buy from a brand that doesn’t give them good service, but when online shopping, the expectations we all hold are different to those we have when buying something in person. But what do we really expect from businesses selling online, and what are our deal-breakers? Feefo surveyed over 2,000 UK shoppers to really drill down.
26% of online shoppers rank the helpfulness of staff as a key factor in their decision-making process – which is a large amount when you consider how little you usually would interact with brand staff when purchasing through an online shop! However, 80% of those surveyed admitted to using FAQs (Frequently Asked Questions) pages to answer any queries they had, but 53% didn’t find them all that helpful; they said not being able to find the information they needed was their most common online shopping frustration.
When it comes to having to communicate directly with a brand when about to make, making or after having made an online purchase, 43% of shoppers like to do so through e-mail; rising to 70% post-purchase. This is likely due to the speed in which an email can be written and sent, even if not answered right away (although most businesses do have automated responses in place as a basic measure). No matter how we get in touch with them though, we can all agree on one thing – we don’t like talking on the phone! Being passed around a call centre was rated the most annoying customer service gripe with 30% of the vote, closely followed by automated voice systems answering instead of or before real people with 21%. We’ve all been there, and we can all relate!
No matter how customers get in touch with online businesses though, all want a swift and helpful response: with 3 in 10 expecting a response in ten minutes or less, no matter which channel they’ve used to make contact. It seems the age of social media and rapid scrolling really has come to fruition – it’s just what we’re all now used to.
Of course, if we receive poor customer service, chances are, we’ll talk about it. Independent review websites fared well in the survey: with 64% of those interviewed having trust in them. That said, online shoppers were found to be 49% more likely to trust closed review platforms (that is, where only verified customers can leave reviews) over open review platforms – which makes sense, as they’re less open to abuse.
Whatever the statistics and surveys say, it’s clear: we all want great service, even if we don’t always receive it.
The infographic below shows all the results from the survey: